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EM-Smart AXI Series Deposit Reservation
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EM-Smart AXI Series Deposit Reservation
EM-Smart AXI Series Deposit Reservation
Regular price
€1.200,00
Sale price
€1.200,00
Regular price
Coming Soon!
Drop your email below, and we'll let you know when they're live!
AXI Pre-Sale – Backed by $155K on Kickstarter!
Be among the first to own it before official release on May 10.
Tips：Full refund guaranteed if you change your mind before shipment.
Choose your pre-order option:
Option 1: Reserve with €1,200 deposit
Pay the remaining balance before shipment.
Option 2: Pay in full & get priority shipping
Your AXI will be shipped first when orders open on May 10.
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Free Shipping
Free Shipping
Global Shipping
We offer free air freight worldwide. You'll receive email updates and can contact sales@em-smart.com for order status.
Order Tracking
You may track your parcel via this site (https://www.17track.net/en/) or through customer service emails.
Customs & Duties
Duties depend on your country's regulations (buyer's responsibility). We offer DDP (Delivered Duty Paid) option at checkout to avoid duties.
Safety Certified
Safety Certified
✅ Fully Certified:
Meets global standards (IEC 60825-1, FDA, CE-EMC, FCC) with Class 1 Laser certification for comprehensive safety assurance.
✅ Fully Enclosed:
Built-in protective cover fully contains the laser beam during operation, effectively minimizing exposure risk.
✅ Fully Equipped:
Includes an emergency stop button for immediate shutdown, ensuring complete user protection.
Safe & Secure Checkout
Safe & Secure Checkout
What Kinds of Payment Methods Are Accepted?
We currently accept a wide range of payment methods, including American Express (AMEX), Apple Pay, Google Pay, Mastercard, PayPal, Shop Pay, UnionPay, Visa, and Klarna. All of these options will be available at checkout for you to choose from.
Payment Failures
If you encounter issues during payment, here are some common problems and solutions.
1. Credit Card Payment Failed with Code 80010: Transaction Do Not Honour
Cause: The card-issuing bank perceives the transaction as risky, particularly for overseas transactions. This can happen due to bank policies or if the cardholder has set a limit on online purchases.
Solution: Contact your card-issuing bank to authorize the transaction or verify that it’s your purchase. You may also need to adjust your online spending limits.
2. Credit Card Payment Failed with Code 80090: Cannot Start 3D Authorized Service
Cause: The 3D verification service is not enabled.
Solution: Contact your card-issuing bank to enable 3D verification services. Ensure you complete the 3D verification steps or try using a different card.
3. Credit Card Payment Failed with Code 20061: Duplicate Order
Cause: The customer exited the 3D verification process and attempted to pay again, causing a duplicate transaction.
Solution: Complete the 3D verification process as prompted and avoid refreshing the page.
Exchange Rate Conversion
All transactions on em-smart.store are settled in USD. If you pay with a credit card denominated in a currency other than USD, your card-issuing bank may charge additional exchange rate fees or incur exchange rate losses. If you experience any additional fees, please contact your bank and request a refund if necessary.
Payment Security
Transactions are secure. All payments are processed through PayPal, a trusted third-party payment processor that uses encryption to secure your data.
Card information remains private. Em-Smart does not store any card information on its website, ensuring that your payment details are kept safe.
Checkout is protected. Our checkout process is safeguarded by industry-standard 128-bit SSL encryption, ensuring your personal information remains secure.
With Em-Smart, you can shop confidently, knowing that your payment information is safe and secure.
About Klarna：https://eu.em-smart.com/pages/klarna
Full Service & Warranty
Full Service & Warranty
⚙️12-Month Product Warranty
Your investment is protected. We offer a 12-month warranty on new machines. Our warranty covers manufacturing defects to ensure reliable performance.
Check here for detailed warranty policy.
🔄15-Day Refund Policy
We want you to be fully satisfied. If your purchase doesn't meet your expectations, return it within 15 days in original condition for a full refund.
Check here for detailed refund policy.
Payment & Security
Payment methods
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
What Youtubers Say
Specification
AXI & AXI Ultra
AXI
AXI & AXI Ultra AXI
Fill in the text content of the collapsible item here. You can provide details and explanation for the question here.
AXI Ultra
AXI Ultra
General Specifications
General Specifications
What's in the box
FAQ
Technology
What makes AXI's "True 3D Engraving" different from standard laser engraving?
What makes AXI's "True 3D Engraving" different from standard laser engraving?
What makes AXI's "True 3D Engraving" different from standard laser engraving? What makes AXI's "True 3D Engraving" different from standard laser engraving?
The core motion component of AXI's 3D functionality lies in its industrial-grade dynamic Z-axis control system. Unlike traditional 2D galvanometers that only scan lasers on the XY plane, this system integrates a dynamic focus adjustment on the Z-axis, enabling high-precision laser processing on complex curved surfaces and three-dimensional structures.
It consists of a 2D XY galvo scanning module + a dynamic focusing module. After the laser beam is expanded and collimated, the XY galvo controls the deflection angle (determining the planar position of the laser on the workpiece). Simultaneously, the dynamic focusing module adjusts the Z-axis height of the laser focus in real time, ensuring the focal point always aligns with the 3D surface of the object. This achieves distortion-free 3D laser processing.
The core motion component of AXI's 3D functionality lies in its industrial-grade dynamic Z-axis control system. Unlike traditional 2D galvanometers that only scan lasers on the XY plane, this system integrates a dynamic focus adjustment on the Z-axis, enabling high-precision laser processing on complex curved surfaces and three-dimensional structures.
It consists of a 2D XY galvo scanning module + a dynamic focusing module. After the laser beam is expanded and collimated, the XY galvo controls the deflection angle (determining the planar position of the laser on the workpiece). Simultaneously, the dynamic focusing module adjusts the Z-axis height of the laser focus in real time, ensuring the focal point always aligns with the 3D surface of the object. This achieves distortion-free 3D laser processing.
What materials can AXI engrave?
What materials can AXI engrave?
What materials can AXI engrave? What materials can AXI engrave?
The AXI is equipped with two wavelength light sources—1064nm and 455nm—allowing it to engrave both metal and non-metal materials. Common compatible materials include:
·Metals: Stainless steel, aluminum, copper, iron, zinc alloy
·Non-metals: Acrylic, rubber sheet, wood, PVC sheet, PP sheet, ABS sheet, PC sheet, cardboard, fabric, painted wood, slate, stone slab
The AXI is equipped with two wavelength light sources—1064nm and 455nm—allowing it to engrave both metal and non-metal materials. Common compatible materials include:
·Metals: Stainless steel, aluminum, copper, iron, zinc alloy
·Non-metals: Acrylic, rubber sheet, wood, PVC sheet, PP sheet, ABS sheet, PC sheet, cardboard, fabric, painted wood, slate, stone slab
What's the difference between AXI and AXI Ultra?
What's the difference between AXI and AXI Ultra?
What's the difference between AXI and AXI Ultra? What's the difference between AXI and AXI Ultra?
1. Laser Power Upgrade: AXI features a 25W Q-switched fiber + 20W blue laser. AXI Ultra upgrades to a 60W Mopa fiber + 40W blue laser for maximum performance.
2. Superior Metal Marking: The AXI Ultra’s Mopa laser offers adjustable pulse width and superior beam quality for crisper, high-definition metal engraving.
3. Deeper Engraving: With its high-power fiber laser, the AXI Ultra delivers exceptional performance in deep engraving and relief.
4. Faster, Thicker Cutting: The upgraded 40W blue laser on the AXI Ultra cuts through thicker non-metals with greater speed and efficiency.
1. Laser Power Upgrade: AXI features a 25W Q-switched fiber + 20W blue laser. AXI Ultra upgrades to a 60W Mopa fiber + 40W blue laser for maximum performance.
2. Superior Metal Marking: The AXI Ultra’s Mopa laser offers adjustable pulse width and superior beam quality for crisper, high-definition metal engraving.
3. Deeper Engraving: With its high-power fiber laser, the AXI Ultra delivers exceptional performance in deep engraving and relief.
4. Faster, Thicker Cutting: The upgraded 40W blue laser on the AXI Ultra cuts through thicker non-metals with greater speed and efficiency.
Do I need any special software?
Do I need any special software?
Do I need any special software? Do I need any special software?
The AXI series is equipped with professional 3D engraving software, MM3D, which is included as standard with the machine upon shipment.
The AXI series is equipped with professional 3D engraving software, MM3D, which is included as standard with the machine upon shipment.
Is it safe for home/workshop use?
Is it safe for home/workshop use?
Is it safe for home/workshop use? Is it safe for home/workshop use?
Yes. AXI operates at 24V DC safe voltage (SGS certified) – no high-voltage risks. It also features an enclosed design and emergency stop for complete peace of mind.
Yes. AXI operates at 24V DC safe voltage (SGS certified) – no high-voltage risks. It also features an enclosed design and emergency stop for complete peace of mind.
Pre-Sale Rules
How does the pre-sale work?
How does the pre-sale work?
How does the pre-sale work? How does the pre-sale work?
You can reserve your AXI with a $1,200 deposit and pay the balance during the Final Payment Period (May 4-10). Or pay in full anytime during pre-sale to secure priority shipping.
You can reserve your AXI with a $1,200 deposit and pay the balance during the Final Payment Period (May 4-10). Or pay in full anytime during pre-sale to secure priority shipping.
What if I find a better price elsewhere?
What if I find a better price elsewhere?
What if I find a better price elsewhere? What if I find a better price elsewhere?
Our Phase 1 Super Early Bird pricing is the lowest you'll see for AXI. Plus, you're backed by our 60-day price guarantee and 1-year warranty.
Our Phase 1 Super Early Bird pricing is the lowest you'll see for AXI. Plus, you're backed by our 60-day price guarantee and 1-year warranty.
Can I change my order from AXI to AXI ULTRA after paying deposit?
Can I change my order from AXI to AXI ULTRA after paying deposit?
Can I change my order from AXI to AXI ULTRA after paying deposit? Can I change my order from AXI to AXI ULTRA after paying deposit?
Absolutely. Just contact our support team before the Final Payment Period, and we'll help you upgrade – your $1,200 deposit will apply to Ultra.
Absolutely. Just contact our support team before the Final Payment Period, and we'll help you upgrade – your $1,200 deposit will apply to Ultra.
Is the €1,200 deposit refundable?
Is the €1,200 deposit refundable?
Is the €1,200 deposit refundable? Is the €1,200 deposit refundable?
Yes, 100% refundable. You can cancel anytime before your order ships and receive a full refund – deposit or full payment, no questions asked.
Yes, 100% refundable. You can cancel anytime before your order ships and receive a full refund – deposit or full payment, no questions asked.
Payment & Refund
What payment methods do you accept?
What payment methods do you accept?
What payment methods do you accept? What payment methods do you accept?
We accept all major credit cards , PayPal, Klarna, After Pay, and bank transfers for the orders.
We accept all major credit cards , PayPal, Klarna, After Pay, and bank transfers for the orders.
When will I be charged?
When will I be charged?
When will I be charged? When will I be charged?
If you choose deposit: €1,200 charged immediately, balance charged when you complete payment during May 4-10.
If you choose pay in full: Full amount charged immediately.
If you choose deposit: €1,200 charged immediately, balance charged when you complete payment during May 4-10.
If you choose pay in full: Full amount charged immediately.
How do I cancel for a refund?
How do I cancel for a refund?
How do I cancel for a refund? How do I cancel for a refund?
Simply email service@em-smart.com or sales@em-smart.com with your order number before your order ships. We'll process your full refund within 5-7 business days.
Simply email service@em-smart.com or sales@em-smart.com with your order number before your order ships. We'll process your full refund within 5-7 business days.
Shipping
When will I receive my AXI?
When will I receive my AXI?
When will I receive my AXI? When will I receive my AXI?
Phase 1 full payment orders: Ship by May 5 (priority)
Phase 1 deposit + final payment: Ship after May 10
Phase 2 orders: Ship after May 10
Post-launch orders (after May 11): Ship within 3-5 business days
Phase 1 full payment orders: Ship by May 5 (priority)
Phase 1 deposit + final payment: Ship after May 10
Phase 2 orders: Ship after May 10
Post-launch orders (after May 11): Ship within 3-5 business days
Do you ship internationally?
Do you ship internationally?
Do you ship internationally? Do you ship internationally?
Yes, we ship to US, Canada, EU, UK, Australia, and most Asian countries. Shipping costs and delivery times vary by location.
Yes, we ship to US, Canada, EU, UK, Australia, and most Asian countries. Shipping costs and delivery times vary by location.
